Frequently Asked Questions
Every garage door in Rochester New York, at least the garage doors which are the high quality ones, are designed to work properly for many years, and it is not rare to find that doors that were installed 35 years ago and still operate in a perfect way. If we leave aside the basic maintenance that every garage door require at least twice every year, and some basic repairs, the high quality garage door in Monroe County rarely need service.
If you live in Rochester, or own a business in Monroe County, and you are experiencing problems with your garage door or your rolling gate, we welcome you to get in touch with us for a same day garage door repair in Rochester. Alternatively, you can read our frequently asked question we gathered during many years in the garage door repair and installment services in Monroe County.
For any other questions which aren’t answered here, we welcome you to get in touch with Rochester Garage Door Repair & Installation, and one of our overhead doors specialist will try and help you.
Before we begin, we would like to clear something very important: garage doors can be dangerous, and misuse of them can end with accidents and injuries. Any garage door which is not working properly, even if it just a simple safety sensors issue, or a complicated broken torsion spring problem, should not be used, before it is inspected and serviced by a qualified garage door technician, who will inspect the door, repair it, and make sure it safe for use again. If you will insist to open up or close the garage door, when there is something wrong with it, you can create a bigger problem, but more important, you will put yourself at risk of getting injured. With our same day garage door repairs Rochester NY, we can be there to day. Which mean that there is no need for unnecessary risks. Just call us, and we will be on our way.
It is important to make it clear that the information we will provide here is just general solutions, and it is not a recommendation to try and repair your broken garage door by doing it yourself, and it also can’t replace the opinion of a professional garage door technician that will come and check the door and locate the problem. Farther in this post, we will go over few attempts to repair garage doors by doing it yourself that didn’t end well, and luckily ended with no injuries.
Keep in mind that garage doors in Rochester New York can be dangerous, and misuse of the door can end with damage to the property, to the door itself, and even with injuries. If you are not sure, if you do not know what is wrong, or if you think that the problem is something bigger, use a garage door technician in Rochester for the repair.
What is your service area in Monroe County?
Rochester Garage Door Repair & Installation offer local garage door services near Rochester New York and the area. Since we are doing our best to provide a same day service, we try to stay local. But at the same time, we will never say no to our customers, so if you heard about our service, and you are interested to use us for your next garage door service, please get in touch with us, and we will be there for you. Not once we repaired jammed gates, and commercial garage doors in Monroe County. Since when someone need us, we will always be there help.
What kind of services you offer?
We repair and install garage doors and gates near Rochester New York. We repair, install and maintain commercial as well as residential garage doors. We also repair iron gates, motor-driven gates, swing gates, sliding gates and more. We also offer emergency gate repairs for storefront rollup doors and more. We can perform both commercial and residential projects in Rochester, and there was never a garage door project that was too small or too big for our technicians.
What brands do you service?
We serve all garage door brands in Rochester New York!
Amarr garage door
Genie garage opener
Clopay garage door in
Liftmaster Opener in
Wayne Dalton overhead doors in Rochester
All types and all brands of garage doors, gates and openers in Rochester, Monroe County, New York
What method of payment do you accept?
Rochester Garage Door Repair & Installation proudly accept checks, cash and all major credit cards. Our supplier is insured, so proof of general liability will be provided if required.
What are your operation hours?
Rochester Garage Door Repair & Installation are open every day, between 8 AM and 9 PM. But the nature of our service as a supplier that offer emergency repairs as well, require from us to available 24-7 for emergency garage door or gate service in Rochester.
Do you supply and install garage doors?
Of course we do, we offer a complete service for new garage door installment in Rochester, including supply and installment of new garage doors. We install high quality garage doors from leading brands.
Where can I read reviews about your services?
In our days, it seem like everything is a just one click away. You can read reviews about our garage door services near Rochester on Rochester Garage Door Repair & Installation Google page, and learn what our customers think about our service.
Do you offer warranty?
Of course we offer warranty. We offer warranty for repairs and new installment, garage doors and roll up gates, openers, springs and more.
FAQ About Garage Door Problems
What is wrong with my garage door?
The options when it comes to garage door problems in Rochester New York are many, and there is no one particular problem that cover all the possibilities. But we gathered few of the common problems, and we will try to touch each one of them. If you are not sure, please get in touch with us for same day garage door repair Rochester New York.
Why my garage door is not closing all the way?
Most likely, but not necessarily, there is something wrong with your safety sensors. The way the garage door opener operate, is that it needs to get a signal from the safety sensors, “telling” the garage opener that everything is ok, the open is clear, and it is safe to close the door. If something is blocking the path of the closing door, if the sensor is broken, the wire is cut, or anything else that prevent the sensors from doing their job, the opener will not close the door.
You should know that every motor-driven garage door in Rochester should include safety feature, like the safety sensors. The safety sensors may be a reason for many garage door issues, but at the same time, they are required by law, and can save life. So never remove or use the door remotely without them.
Which is the best garage door opener?
Ask any garage door supplier in Monroe County, which is the best garage opener in Rochester? And each opener manufacture will say that they are offering the best openers in the market. After many years of servicing garages in Monroe County, we come to the conclusion that our preferred and recommended garage opener manufacture to work with is Liftmaster, who create high quality and reliable garage motors. Whether it is a chain drive garage opener or a belt drive garage opener, Liftmaster garage opener will be a wise choice.
Should I repair or replace my garage door?
This is a common question, but it should be answered only after inspecting the door, and making sure that it will be unsafe to repair it, or that the repair is going to cost more than it would cost to replace the door with a brand new garage door. But when you use the services of Rochester Garage Door Repair & Installation, you get service that can answer all your garage door needs, whether it is a garage door repair, or a brand new garage installment.
What is garage door maintenance?
Overhead garage door maintenance, or a roll up door maintenance for that matter, is a process that should be performed twice a year, and it should improve the movement of the door or the gate move, and preserve their parts. At the same time, the maintenance give the person who perform the maintenance (You or a garage door tech), to inspect the door or the gate, and to make sure they are safe for use, and that there are no broken parts.
What to do if my garage spring broke?
The garage door springs are under a lot of tension, and when a spring break it can be dangerous. The best thing you can do is to stop using the door, and get in touch with a garage door servicemen in Rochester, to replace the broken spring for you. We for instance, carry springs for the majority of the residential and the industrial overhead doors in Rochester, and the springs we do not carry, we can get the same day.
Is my garage door safe for use?
This is a big question, so generally we will say that every garage door with a problem, whether it is a garage door in Rochester or a broken garage door repair in New York, If you are visiting our website, you probably experiencing issues with your door, and in that case, we will recommend you to stop using the door. It may be safe for use, but we cannot determine that until we will come and inspect the door.
Why my garage door make loud noises?
There are many options for a noisy garage door. It may be a problem with the mechanism of the door, or you may ignored the need for maintenance. The best thing to do will be to lubricate the door and see if it solve the problem, if not, get in touch with us for same day repair in Rochester.
Why the garage opener doesn’t open the door?
There is a possibility that there is something wrong with your opener, but it can also be a problem with the mechanism of the garage door or both. We need more info to determine what the exact reason that prevent your garage door from opening is. Do not assume that if the garage opener can’t open the door, it is necessarily a garage opener problem. And even if it a garage opener issue, we carry parts and garage openers to repair any broken garage opener in Rochester Monroe County.
Why the remote control doesn’t open the garage door?
First try to replace the battery. People forget that there is a battery inside that can empty after few years. If that doesn’t solve the problem, you may need to reprogram the remote, or to get in touch with a local garage supplier in Rochester for help.
Where can I learn about garage door repairs?
The internet is the best source for information on every subject. And the garage door industry is not different. You can search on YouTube for garage door Videos. There are explanations there regarding almost every aspect of the garage door industry. You can also visit garage door community and learn from the experts on how to repair a garage door, and which garage door to choose.
Should I repair my garage door by DIY?
Some garage door issues problems that can be repaired in DIY, and there problems that require certain knowledge and tools. It all depend on what kind of problem there is, that prevent the garage door from working properly. If you need to replace the door, the spring or the opener, you may want to consider get in touch with a garage door supplier in Rochester. If it is a problem with the safety sensors, basic maintenance or other basic repairs, you may be able to repair it by yourself.
There are many articles that explain about garage door repair DIY and garage door troubleshooting. The important thing is to make sure that you fully understand everything before you decide to repair your overhead door by do it yourself. Remember that garage door repair is not the place to experiment, and you need to make sure that you know what you are about to do and that you have the required parts, working tools and of course the knowledge for repairing a garage door in Rochester by doing it yourself. If you are not sure, ask! We are here for you, and we will gladly assist you with any garage door question.
Our Garage Door Services in Rochester
- Rochester garage door repairs
- Rochester garage door installation
- Rochester emergency overhead door repairs
- Lubrication, maintenance and tune up
- Rochester Liftmaster opener
- Rochester Genie garage opener
- Rochester Amarr garage doors
- Rochester Wayne Dalton garage doors
- 24-7 Service in Rochester New York